Customers Refund & Payment Policy

1. Payment Terms

• All bookings must be prepaid through QuickGo’s secure payment gateway.
• Service pricing is determined by the professional and displayed at booking.
• Applicable taxes are included in the final price.

2. Refund Eligibility

• Full refund if the professional cancels or is a no-show.
• 50% refund if the customer cancels within 24 hours of the scheduled service.
• No refund for no-shows by the customer.

Relevant Policies

• Privacy Policy
• Terms of Service
• Cookie Policy
• Partner Agreement
• Professional Services Terms Conditions
• Professionals Cancellation Refund Policies
• Providers Refund Payment Policy Service
• Consumers Terms Conditions
• Customers Terms of Use and Policies

3. Service Satisfaction

• If dissatisfied, a refund request must be submitted within 48 hours of service.
• QuickGo may require evidence or customer feedback for review.

4. Refund Timeline

• Refunds, once approved, will be processed within 5–7 business days.
• Refunds are credited to the original payment method.

5. Additional Compensation

• In exceptional cases (e.g., professional misconduct), QuickGo may issue service credits or vouchers.

6. Dispute Resolution

• For disputes, contact help@quickgo.pro. All cases will be reviewed fairly.

7. Policy Amendments

You agree not to:

• QuickGo may update this policy at any time. Continued use indicates agreement.

DISCLAIMER: This policy document is intended for informational purposes only and does not constitute legal advice. While QuickGo Technologies Private Limited has made every effort to ensure the accuracy and completeness of this policy, users are encouraged to consult with legal counsel for any specific concerns or interpretations. QuickGo reserves the right to interpret, modify, or enforce these policies in accordance with applicable laws and platform terms.